ResponseSource Journalist Enquiry Service is designed to allow journalists working on independent editorial to request information and assistance from PRs to aid them in the production of articles. The system is not designed for requests relating to advertising or sponsorship or any other sales-related nature.
Only bona fide journalists can send enquiries and only bona fide PRs can receive them. In the occasional situation where a company or individual is involved in both journalism and PR we ask them to choose to either receive or send enquiries (not both), preferably consistent to which side of their work is dominant.
There are three main reasons for this policy:
The distinction between editorial and advertising, independent and paid for, is not always cut and dried. There are three examples of types of requests that exist in this grey area that we are currently letting through as there have not been complaints - though this is under constant review. These are:
This policy is for the best interests of the ResponseSource Journalist Enquiry Service and to preserve its success as a rapid medium for journalists to get relevant information from PRs.
Important note: We reserve the right to refuse to distribute any enquiry which in our opinion is inappropriate. We use a sophisticated system to weed out inappropriate enquiries. It is developing over time and it is not fool-proof, so it is possible for the odd inappropriate enquiry to slip through.
This policy exists alongside any terms and conditions relating to our services.
Any comments about this policy are happily received.